Shipping and delivery

Available rates are calculated at checkout according to destination, order value and product type.

Spain

• Canary Islands: free express shipping, estimated delivery in 1–4 business days.
• Tenerife: 2-hour delivery for €9.99 when available for the postcode and order time.
  Condition: this service is available only when every product in the order is located in the same store. If products must be collected from more than one store, 2-hour delivery cannot be selected.
• Mainland Spain and Balearic Islands: free standard shipping; express €16.95.

Europe

• Main Europe (Germany, France, Austria, Belgium, Netherlands and Luxembourg): free standard; express €24.95.
• Extended Europe (Italy, Ireland, Sweden, Denmark, Greece, Poland, Czechia, Hungary, Romania, Croatia, Portugal, Bulgaria, Slovakia, Slovenia, Estonia, Latvia, Lithuania and Malta): standard €9.95, free from €150; express €29.95.
• Special Europe (United Kingdom, Switzerland, Norway, Iceland, Finland and other enabled European destinations): standard €14.95, free from €200; express €39.95.

Outside Europe

• Americas, excluding the United States: standard €44.95.
• Australia, New Zealand, Japan, South Korea and Taiwan: standard €59.95.
• Other enabled international destinations: standard €49.95.
• United States: we do not currently ship there.

International rates have no free-shipping threshold. Estimated delivery is 7–45 business days depending on destination and customs.

Books and magazines

Orders containing only books and magazines cost €9.90 within Spain and Europe and €19.90 to other enabled destinations. We do not ship them to the United States. Mixed orders use the general rates shown at checkout.

Tenerife delivery-area map

The map includes our stores at San Agustín 31 in La Laguna and Callejón del Combate 18 in Santa Cruz de Tenerife.

Customs and issues

Import duties, taxes and handling charges at destination are not included and are the recipient’s responsibility. Delivery times are estimates. Tracking is sent when available. Costs incurred for returns caused by an incorrect address, repeated absence or refusal may be deducted from the refund.