Shipping and delivery

Shipping costs and times

At Ecru we ship worldwide:

SPAIN

Canary Islands
FREE SHIPPING on all orders.
Shipping time of 2 to 3 business days.

Tenerife (Santa Cruz and Laguna)

Shipping in less than 2 hours for € 1.99 for orders placed between 10:00 and 19:00 from Monday to Friday and between 11:00 and 13:00 on Saturdays and Sundays.
Check available areas:

Peninsula and Balearic Islands

FREE STANDARD SHIPPING for all orders.
Shipping time 5 to 7 business days.

 

Express shipping costs € 20 for orders under € 120 and FREE SHIPPING for orders over € 120

Shipping time of 2 to 3 business days.

Rest of the world

Standard shipping costs € 30 for orders under € 200 and FREE SHIPPING for orders over € 200
Shipping time 7 to 20 business days.

Express shipping costs € 70 for orders under € 250 and FREE SHIPPING for orders over € 250
Shipping time 3-7 business days.

More information on shipping

Shipments to any point in Spain will be made by post or courier, we preferably collaborate with Correos.

All orders have additional shipping insurance, which protects them from possible damage or loss that may occur during the transportation process. ECRU is responsible for its forwarding at no additional cost to the customer. Please note that a new product cannot be reshipped until the carrier confirms that the package has been lost. Orders shipped outside of Europe may carry the payment of taxes and customs.